Online Course Instructions
Please Read Carefully!
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1. REGISTRATION / PAYMENT / SIGNING IN
If this is your FIRST TIME registering for an online course, choose the course you wish to complete and your licensing board, then click "Register." Complete the REGISTRATION FORM which gives us your name, license numbers to report your CE under, etc. You will then be directed to our secure credit card site for payment information (if you prefer, you may call us with your credit card information, or mail us a check).
If this is NOT your first time registering for a course, the box that comes up should ask for your username and password -- if it does not, click above the box that says "I have been here before." You may then either choose a NEW course to sign up for or a course you have already signed up for, selecting the licensing board and typing your username and password. If you are SIGNING into a course you have already paid for, select the button "SIGN ON". If you are selected a NEW course that you have not yet paid for, select the button that says "REGISTER."
NOTE:
If you want to sign up for TWO courses, you must sign up for each course individually and because of built-in security features of the secure credit card site, you will need to WAIT 15-20 minutes between making a credit card charge for one course and making a charge for the second course (the credit card features act like you're paying for the same course and will deny the second charge unless you wait). |
2. COURSE MATERIALS / TIMING
Online continuing education requires that we track the time you spend working on the course. Once you have signed into your paid course and signed in, you should see a "student menu." The course is SEQUENTIAL -- please review the modules beginning with the first module, then the second, and so on. You should "view course materials" for the first module, and when you complete reading the materials, click on the "tests" button and then on "Take Next Test" to take that module's test. Continue in this manner until all the modules and tests are complete.
Our learning software tracks how much time you spend in the course and at what time you complete each of the tests Keep in mind that IF YOU NEED TO LEAVE your computer for 15 minutes or more, you should END YOUR SESSION(see next paragraph) and sign back in when you return to pick up where you left off. The system will TIME OUT if you do not remain active in the course (clicking through the screens). IF YOU TIME OUT, the time log on your computer will NOT be correct and you will need to re-log in. If you think you've lost time in your course, please call us to verify the time you require to be complete.
You may END YOUR SESSION safely at any time (we recommend you do this at the END of a module or test) and the system will remember where you were when you next enter the course -- make sure you use the EXIT button, then select again the link that says "SIGN OFF." Each time you exit, you will see your total time at the top of the screen.
3. COMPLETION / CERTIFICATE / REPORTING
When you have finished the LAST test in the course, the system will notify us that you have completed the course. We will check to make sure you have passed all the tests and fulfilled the TIME REQUIREMENTS (50 minutes for each hour of credit received--i.e., 5 hours and 50 minutes for a 7-hour course), and verify that you have submitted a signed affidavit attesting that the person who holds the license is the person who personally did the course. Once all this is verified, we will E-MAIL (to the address you furnished when you registered for the course) your CERTIFICATE OF COMPLETION and electronically submit the hours to the state. If you have not received this Certificate within 5 business days from the date you completed the course, please call our toll-free number below and ask about it! If you want your Certificate of Completion mailed or faxed to you instead of e-mailed, please call us as well and let us know -- we'll be glad to accommodate you!
Need more help? Call 1-877-542-3673 Monday-Friday between 8 am and 6 pm or Saturday between 8 am and 4 pm (Eastern Standard Time) for assistance or e-mail us.
NOTE: Online CE courses must be completed within 90 days of registering and paying for the course. NO refunds will be issued for incomplete courses and partial credit will not be given.